DEXCORE Technologies AI Receptionist and Workflow Automation Services
Transport Dispatch Automation for trucking, logistics, delivery, and fleet teams with AI answering, shipment updates, missed-call recovery, and workflow automation.
How It Works
Customer calls, messages, or submits a request to the business.
DEXCORE AI answers instantly as an AI Receptionist or AI Answering Service.
The system captures booking, appointment, order, dispatch, estimate, or lead details.
Business Call Automation routes the request into calendars, CRM, dispatch tools, POS systems, or workflow platforms.
Customer Communication Automation sends confirmations, SMS follow-ups, reminders, and team notifications.
Semantic FAQ
What does the DEXCORE AI Receptionist do?
DEXCORE AI Receptionist answers inbound calls, captures customer details, handles common questions, routes requests, and triggers follow-up workflows for businesses that need reliable phone coverage.
Does DEXCORE support booking automation?
Yes. DEXCORE supports AI Booking Automation and Appointment Scheduling AI for calendars, reservations, estimates, consultations, dispatch requests, and service appointments.
Can DEXCORE handle missed calls?
Yes. DEXCORE can support missed call handling by responding quickly, collecting caller intent, sending SMS follow-ups, and routing leads into the correct workflow.
Does DEXCORE integrate with CRM and calendar tools?
DEXCORE workflows can connect with CRM, calendar, scheduling, dispatch, POS, payment, and communication platforms depending on the business process.
Is 24/7 answering available?
Yes. DEXCORE AI Answering Service is designed for 24/7 answering, after-hours call coverage, overflow calls, and simultaneous customer conversations.
What workflow automation is included?
Workflow Automation can include booking confirmations, SMS reminders, customer intake, lead routing, dispatch notifications, CRM updates, and follow-up sequences.
Supported Service Categories
AI Receptionist, AI Answering Service, AI Booking Automation, Business Call Automation, Restaurant AI Receptionist, Contractor AI Receptionist, Transport Dispatch Automation, Appointment Scheduling AI, Workflow Automation, and Customer Communication Automation.
DEXCORELogistics AI
DEXCORE LOGISTICS AI
AI Dispatch ForTransport & Delivery
Never miss another dispatch call, shipment update, or logistics opportunity again.
DEXCORE AI helps trucking companies, logistics providers, delivery operations, and dispatch teams automate communication, customer coordination, shipment updates, scheduling, and workflow automation 24/7.
Transport and delivery businesses lose revenue every day from unanswered dispatch calls, missed load inquiries, delayed ETA updates, and after-hours customer coordination gaps.
24/7
AI Phone Coverage
0
Hold Times
∞
Concurrent Calls
72H
Fast Deployment
AI Receptionist ROI Calculator
Measure the ROI of Every Call
Missed calls create lost revenue, while answered calls consume staff time.
Use the calculator below to estimate the financial opportunity DEXCORE can help transport and delivery businesses recover and automate.
min
Do You Have a Receptionist?
$/hour
hrs/wk
$/hour
DEXCORE AI Operational Cost
Time Period
Calls Received900
Missed Calls300
Answer Rate67%
Reception Hours171
Estimated Revenue Recovery
$4,500
Estimated revenue based on missed callers becoming paying customers.
Payroll Savings
$3,429
Estimated payroll cost spent answering incoming calls during the selected period.
DEXCORE AI Operational Cost
$761
Flexible and Value plans include 1,500 call minutes per month. Additional usage is billed at $0.22 per minute. Pay Per Use is billed at $0.33 per call minute with no included minutes.
1,200 overage min at $0.22/min
Estimated Net Impact
Estimated Revenue Recovery+$4,500Payroll Savings+$3,429DEXCORE AI Operational Cost-$761Estimated Net Impact$7,168Potential ROI942%
Estimated Business ImpactDEXCORE AI Receptionist can recover missed opportunities while automating repetitive phone conversations, allowing your staff to focus on higher-value work.
How are these estimates calculated?
Estimated Revenue Recovery: Missed Calls × Conversion Rate × Average Customer Value × Number of Days.
Receptionist Payroll Savings: Number of Receptionists × Hours Worked Per Week × Hourly Wage × Weeks in the Selected Period.
DEXCORE AI Operational Cost: Flexible and Value plans include 1,500 call minutes per month. Additional usage is billed at $0.22 per minute. Pay Per Use is billed at $0.33 per call minute with no included minutes.
Estimated Net Impact = Estimated Revenue Recovery + Payroll Savings (or Owner Time Savings) − DEXCORE AI Operational Cost.
Potential ROI (%) = (Estimated Net Impact ÷ DEXCORE AI Operational Cost) × 100.
Answer Rate: Answered Calls ÷ Total Calls.
More Than an AI Receptionist
Anyone can connect an AI voice assistant to a dispatch line. The real value comes from everything that happens after the conversation.
An AI answering your phone is only the beginning. A successful transport deployment requires intelligent workflows, dispatch integration, shipment intake, load qualification, SMS automation, driver routing, ETA updates, customer follow-ups, and seamless integration with the tools your operation already relies on.
Many AI solutions provide the voice assistant, leaving transport businesses to configure workflows, connect software, build automations, and manage integrations themselves. That can mean spending significant time learning multiple platforms before seeing meaningful results.
At DEXCORE, implementation is part of the solution. We design, configure, integrate, test, and optimize your automation ecosystem around your dispatch process, lanes, fleet structure, customer updates, and back-office workflows. Every workflow is tailored to how your company operates, so your AI doesn't just answer calls, it becomes part of your daily operations from day one.
Our goal isn't just to answer your calls. It's to automate the work that follows.
Why Transport Businesses Switch to DEXCORE
More than an AI dispatch answerer, DEXCORE connects transport calls to shipment intake, driver routing, ETA updates, customer messages, and dispatch workflows.
Never Miss Dispatch Revenue
Dispatch, broker, driver, and customer calls are answered instantly so load opportunities and urgent updates do not sit unanswered.
AI That Keeps Freight Moving
DEXCORE can capture shipment details, route driver calls, collect ETA questions, trigger customer updates, and keep dispatch informed automatically.
See Logistics Workflows Live
Watch load intake, shipment updates, customer SMS messages, dispatch alerts, and follow-up workflows execute in real time.
Built Around Your Operation
Every workflow is tailored to your lanes, fleet structure, dispatch rules, customer communication needs, and back-office process.
Dispatch Automation Without Complexity
Transportation-ready automation is configured around your existing tools and workflow instead of forcing a generic process.
Dedicated Onboarding & Ongoing Support
DEXCORE supports implementation, testing, optimization, and workflow updates as routes, teams, and customer needs change.
Transport Industries We Cover
Each operation gets dispatch, intake, customer communication, and workflow automation built around the way freight, drivers, customers, and schedules move.
Included usage across DEXCORE plans All plans include 1,500 AI minutes per month except the pay per use model. Usage after the included minutes is billed at $0.22 CAD per AI minute, plus $0.12 CAD per text message. Businesses that need scheduling also receive DEXCORE's own calendar portal, with unlimited users and multiple staff calendar accounts.
FULL AUTOMATION
Included in full automation
Full transport automation suite
Advanced AI workflows
API and operational integrations
Custom AI logic
24/7 AI phone answering
Unlimited simultaneous call handling
Booking, dispatch, reservation, or intake automation
SMS confirmations and follow-ups
Dedicated DEXCORE team member
Call transcripts with collected caller information
Calendar portal and staff calendar accounts
BASIC AI ANSWERING PLANS
Transport AI answering coverage
Included in basic AI answering
Transport AI answering coverage
24/7 AI call answering
Call transcripts with collected caller information
SMS confirmations and follow-ups
One business knowledge base
Calendar portal linked to the AI receptionist
Multiple staff calendar accounts
Google Calendar support
No outside app integrations beyond Google Calendar
Customer, driver, or broker calls your dispatch line
DEXCORE AI answers instantly
Shipment, ETA, load, or roadside details are captured
Dispatch workflow automation is triggered
Customer, driver, and team receive confirmation or follow-up
Illustrative use case
Dispatch stays responsive after hours
A shipper calls at 9:45 PM asking whether a pickup can move the next morning. DEXCORE captures the load details, pickup window, destination, urgency, and contact information, then alerts dispatch according to the company workflow while sending the customer an SMS confirmation.
Logistics AI Features
Built for transportation teams that need fast response, accurate intake, and consistent updates across dispatch, customers, drivers, and back office workflows.
24/7 AI Dispatch Answering
Answer dispatch, customer, driver, and broker calls around the clock.
Shipment Coordination
Collect shipment details, route requests, and keep coordination moving.
Lead & Load Intake
Capture load opportunities, contact details, pickup windows, and required next steps.
Customer ETA Updates
Send customer status messages, ETA updates, and delivery confirmations automatically.
Driver Communication Routing
Route driver calls, delivery questions, and urgent notes to the right workflow.
After-Hours Answering
Keep dispatch coverage active nights, weekends, holidays, and overflow periods.
Missed Call Recovery
Automatically follow up on missed dispatch, customer, and load inquiry calls.
Invoice & Reminder Workflows
Trigger invoice reminders, document requests, and payment follow-up workflows.
Delivery Coordination
Coordinate arrivals, special instructions, rescheduling, and confirmation messages.
Emergency Roadside Intake
Capture urgent breakdown details and route roadside requests to the right contact.
Transportation AI Dispatch Answers
Transport and Delivery AI FAQ
Direct answers for dispatch teams, trucking companies, delivery operators, and logistics businesses evaluating AI call answering.
What is AI dispatch answering?
AI dispatch answering uses voice automation to answer transport calls, collect shipment or delivery details, route urgent requests, and trigger follow-up workflows.
Can DEXCORE answer dispatch calls 24/7?
Yes. DEXCORE can answer dispatch, customer, broker, and driver calls 24/7 for after-hours, overflow, weekends, and urgent communication coverage.
Can DEXCORE handle shipment updates?
Yes. DEXCORE can collect shipment status questions, ETA requests, delivery instructions, rescheduling details, and route updates into the correct workflow.
Does DEXCORE support logistics integrations?
DEXCORE can support workflows with dispatch systems, fleet tools, calendars, accounting software, CRM tools, SMS, and workflow automation platforms.